Contact information

Contact Information

Effective Date: August 2026

We’re Here To Help

At TOVELLA, we are committed to providing a reliable and helpful customer experience.

If you have any questions about your order, delivery, returns, products, or general enquiries, our customer support team is here to assist you.


Customer Support

Brand Name: TOVELLA

Email: support@tovella.co.uk

Phone: +44 7480 285386

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)

We aim to respond to all enquiries within 1–2 business days.


Order Support

For faster assistance, please include:

  • Your order number;
  • The email address used when placing your order;
  • A detailed description of your enquiry.

This helps us review your request and provide a quicker response.


Contact Us

Thank you for choosing TOVELLA.

We value every customer and are always happy to help with any questions regarding your shopping experience.